04-09-13 | Mesa Locksmith Medeco Maxum - Mesa, AZ - Info for Mesa, Arizona Citizens

American Key and Safe
Ph (480) 668-7233
6055 E. Southern Ave. #103
Mesa, AZ 85206
 
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FREE LOCK OUT SERVICE on your birthday!

Birthdays are for family, friends and fun. Nothing would ruin the celebration quicker than locking yourself out of your car or home - but we are here with your best birthday present!

We are the only Arizona Locksmith that offers free lock out service on your birthday!

Call us at 480-668-7233 for immediate auto or home lock out service!

*ID proving proof of actual birthdate and proof of auto ownership or home ownership/residence required

Find your local Locksmith Shop NOW just to be safe!

Check out our past posts or our website for consumer tips on making sure you are choosing a local locksmith! Feel free to call us or even come by our local Mesa Locksmith shop to share your story if you've been a victim of these wannabe locksmiths.

Channel 3 KTVK Gary Harper 3 On Your Side - Locksmith Undercover Investigation

Gary Harper is back at it, catching the phony locksmiths at the only thing they know how to do, rip off unsuspecting Arizona residents! Unfortunately for all of us good guys, they are really good at it.
Here's an excerpt from the article, full story is at the bottom...

3 On Your Side has a consumer warning just in case you decide to call a locksmith.
Let me say right off the bat that there are a lot of good, reputable locksmiths out there.
But, by the same token, there are just as many unscrupulous locksmiths and, given the chance, they will take you for a ride.
Ulinger is in the health care industry and pretty much works out of her car.
"Somehow I managed to lock my keys in my trunk," she said.
So Ulinger did what most people might do and called a locksmith.
"They quoted me $35 for the trip out here and $15 to get into my car," she said.
Ulinger says after hours of waiting, the locksmith did show up.
"He looks at me and says, 'OK, it's gonna be $125,'" Ulinger said. "I'm like, 'Excuse me? It's been three hours, you're late and you gave me a quote of $50.'"
Ulinger's issue has been an ongoing complaint in the locksmith industry.
In fact, two years ago 3 On Your Side confronted a locksmith after quoting our undercover producer over the telephone one price to unlock her car but had a much higher price when he actually showed up to the scene.
Since that report aired, 3 On Your Side decided to see if the locksmith industry has changed its ways.
Our same producer called several locksmiths saying her keys were locked in her car, but she always received the same standard answer: "You're looking at a $35 service call to get the technician out there and a minimum of $15 to open the vehicle, depending on the locking mechanism and how the technician opens the vehicle."
But chances are it will be more -- a lot more. Locksmiths cover themselves by saying a minimum $15 labor charge. But when they arrive, that minimum charge is frequently jacked up and in most cases, consumers are in no mood to negotiate.
By the way, just because you call a locksmith with a local area code, don't be fooled. Many local numbers are transferred out of state and then they'll dispatch some fly-by-night locksmith here in Phoenix to your rescue.
For tips on how not to be ripped off, visit www.ftc.gov.

You can find our list of Consumer Tips to hiring a safe and reputable locksmith on our website and on previous posts here. If you've been taken by one of these criminals please feel free to share your story with us so that we can educate others of the real danger out there. You're welcome to stay anonymous!


The full story: http://www.azfamily.com/ontv/teased/stories/phoenix-3oys-news-071609-locksmiths.490b138b.html

Fraud in AZ - 3 On Your Side, Gary Harper "Valley Woman Locks Horns with Locksmith Company"

Right here in the valley, unsuspecting citizens are being victimized by these unscrupulous thieves. Here is an excerpt from an article where Gary Harper, of 3 On Your Side from Channel 3 KTVK here in Phoenix, Arizona did an undercover sting on a so called locksmith....

Remember Lisa Mendez? She was prepared to pay $55 plus labor for a locksmith to unlock her front door. She wound up paying $300.
So, 3 On Your Side went undercover and called the same locksmith.
Locksmith rep: "Locksmith. How can I help you?"
Producer: "Yes, I locked my keys in my car. How much would it cost to unlock, say, our car door?
Locksmith rep: "It's a $55 service charge."
Producer: "Fifty-five dollars, that's it?"
Locksmith rep: "That's the service charge for the technician to come out."
Producer: "OK, are there any additional charges?"
Locksmith rep: "To open up the lock, it could be $20 to $50 more.
So, according to the verbal quote, we're prepared to pay up to $105. That includes the service call.
Within 20 minutes our locksmith pulls up in a brand-new unmarked Honda and before he ever pulls out a tool, he talks money.
Locksmith technician: "It's a $189 credit or debit or $175 cash."
Harper: "One hundred eighty-nine dollars?"
Turns out he says he's not even with the company we called. We called Lock and Key, but he claims he's with a company called 24/7.
Regardless, he stands firm on the $189.
Locksmith technician: "Every car is different. Some cars are more expensive than that. But we go by what it costs to break a window. To break a window on any car can be twice as expensive."
I never had him unlock our car door, but I did go ahead and pay the $55 service charge for coming out. You could call it a $55 lesson.
As for Mendez, she wants you to learn from her mistake
"This has got to stop because this is a rip-off," she said.
By the way, I called the company numerous times looking for comment on my report. They never called me back. I even went to their address, the one listed in the Yellow Pages, but the address doesn't exist.

State to state, city to city - this is same story time and time again, only thing that changes is the amount you're overcharged and their so called justification for doing so!

We here at AMERICAN KEY & SAFE offer ALL INCLUSIVE pricing, meaning the price we quote you is the price you'll pay, there are no hidden fees or charges! Customer Satisfaction Guaranteed!!!!





http://www.azfamily.com/news/3oys/stories/KTVK3OYS20060821_locksmith.21b44d9b.html