Fraud in AZ - 3 On Your Side, Gary Harper "Valley Woman Locks Horns with Locksmith Company"

Right here in the valley, unsuspecting citizens are being victimized by these unscrupulous thieves. Here is an excerpt from an article where Gary Harper, of 3 On Your Side from Channel 3 KTVK here in Phoenix, Arizona did an undercover sting on a so called locksmith....

Remember Lisa Mendez? She was prepared to pay $55 plus labor for a locksmith to unlock her front door. She wound up paying $300.
So, 3 On Your Side went undercover and called the same locksmith.
Locksmith rep: "Locksmith. How can I help you?"
Producer: "Yes, I locked my keys in my car. How much would it cost to unlock, say, our car door?
Locksmith rep: "It's a $55 service charge."
Producer: "Fifty-five dollars, that's it?"
Locksmith rep: "That's the service charge for the technician to come out."
Producer: "OK, are there any additional charges?"
Locksmith rep: "To open up the lock, it could be $20 to $50 more.
So, according to the verbal quote, we're prepared to pay up to $105. That includes the service call.
Within 20 minutes our locksmith pulls up in a brand-new unmarked Honda and before he ever pulls out a tool, he talks money.
Locksmith technician: "It's a $189 credit or debit or $175 cash."
Harper: "One hundred eighty-nine dollars?"
Turns out he says he's not even with the company we called. We called Lock and Key, but he claims he's with a company called 24/7.
Regardless, he stands firm on the $189.
Locksmith technician: "Every car is different. Some cars are more expensive than that. But we go by what it costs to break a window. To break a window on any car can be twice as expensive."
I never had him unlock our car door, but I did go ahead and pay the $55 service charge for coming out. You could call it a $55 lesson.
As for Mendez, she wants you to learn from her mistake
"This has got to stop because this is a rip-off," she said.
By the way, I called the company numerous times looking for comment on my report. They never called me back. I even went to their address, the one listed in the Yellow Pages, but the address doesn't exist.

State to state, city to city - this is same story time and time again, only thing that changes is the amount you're overcharged and their so called justification for doing so!

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http://www.azfamily.com/news/3oys/stories/KTVK3OYS20060821_locksmith.21b44d9b.html